Refund Policy
Effective Date: May 18, 2025
At PR.tools, we strive to provide the best possible service and customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.
1. General Refund Policy
Our refund policy is designed to ensure a fair process for both you and our company. We offer refunds under specific conditions, outlined below. By purchasing our services, you agree to the terms of this Refund Policy.
2. Refund Eligibility
Refunds may be requested within the following periods:
- Monthly Subscriptions: Refunds may be requested within 3 days from the date of purchase.
- Annual Subscriptions: Refunds may be requested within 7 days from the date of purchase.
- Lifetime Subscriptions: Refund requests for lifetime plans are not typically offered. However, we may consider exceptions on a case-by-case basis, depending on the circumstances.
To request a refund, please contact our support team at [[email protected]] with your order details.
3. Refund Process
If your request meets the eligibility criteria:
- You will receive a full refund if requested within the designated period.
- Refunds will be processed through the original payment method and usually take 5-7 business days to reflect in your account.
4. Non-Refundable Items
Refunds will not be granted for:
- Requests made after the refund eligibility period has passed.
- Products or services that were fully used or activated.
- Accounts that have been flagged for violation of our Terms of Service.
- Services rendered that were fully performed or delivered.
5. Late or Missing Refunds
If you haven’t received a refund after the processing time:
- First, check your bank account or credit card statement.
- If you still have not received your refund, contact us at [[email protected]]. We will assist you in resolving the issue.
6. Exceptions
In some cases, we may offer refunds or partial refunds at our discretion, particularly for services that have not been fully delivered or where the user is facing technical issues. We aim to provide an amicable solution and maintain customer satisfaction.
7. Changes to the Refund Policy
PR.tools reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after changes are posted, you accept the updated Refund Policy.
8. Contact Us
If you have any questions regarding our Refund Policy or would like to request a refund, please contact us at:
Email: [[email protected]]
Website: https://pr.tools
Address: Warsaw, Poland. M.Kasprzaka 29a
This Refund Policy is designed to ensure that customers can make informed decisions and protect both the user and the company in case of dissatisfaction with the purchased services.
