Terms and Conditions Last Updated: June 11, 2025 1. Agreement to Terms By using our website (pr.tools/insta) and purchasing a report from pr.tools (“Service”, “we”, “us”, “our”), you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must not use our Service. 2. Service Description Analysis Reports: The Service provides a detailed analysis report (“Report”) of a publicly accessible Instagram profile based on data analysis and interpretation. Our Service offers several types of reports at different price points, including but not limited to, a Standard Report, an Advanced Report, and a subscription for monthly reports. Personalization of Reports: Each Report is generated uniquely for the specific Instagram profile provided. As such, the content, structure, and specific data points of your final Report may differ from the samples or examples displayed on our website. These samples are for illustrative purposes only. 3. User Obligations You agree to: Provide a valid and correct Instagram username for analysis. Provide a valid email address for the delivery of the Report. Ensure that you have the right to request an analysis of the provided Instagram profile (i.e., it is your own profile or you have obtained explicit permission from the owner). Provide accurate payment information for processing the transaction. 4. Payments, Subscriptions, and Refunds Payments: All payments are processed through our third-party payment processor, Stripe. By making a purchase, you agree to their terms of service. We do not store your credit card details on our servers. One-Time Purchases: The Standard Report ($19) and Advanced Report ($98) are one-time purchases. Subscriptions: If you choose the subscription option, your first report will be billed at a promotional price (e.g., $9). You will then be billed automatically on a monthly basis at the standard subscription rate until you cancel. You can cancel your subscription at any time through your account settings or by contacting our support. Refunds: Due to the digital nature of our product and the immediate costs associated with generating a report, all sales are final. We do not offer refunds once a report has been generated and sent. Refunds may be considered on a case-by-case basis only if there was a technical failure on our part to deliver the Report. 5. Intellectual Property The content, structure, methodology, and design of the Report provided by the Service are the exclusive intellectual property of pr.tools. You are granted a limited, non-exclusive license to use the Report for your personal or internal business purposes. You are strictly prohibited from reselling, distributing, or otherwise commercially exploiting the Report. 6. Disclaimer of Warranties THIS IS A CRITICAL CLAUSE. PLEASE READ CAREFULLY. The Service and the Report are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. No Guarantee of Accuracy or Results: While we strive for accuracy, the analysis is based on interpreting publicly available data and algorithms which are subject to change. We do not warrant that the information in the Report is complete, reliable, or accurate. We do not guarantee any specific outcomes, such as an increase in followers, engagement, sales, or any other metric. No Professional Advice: The Report does not constitute professional, financial, or marketing advice. It is an analytical tool intended for informational purposes. Any actions you take based on the information in the Report are at your own risk. 7. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PR.TOOLS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OF THE SERVICE OR YOUR INABILITY TO USE THE SERVICE; (B) ANY ACTION YOU TAKE BASED ON THE REPORT; (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF PR.TOOLS EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE. 8. Relationship with Instagram (Meta) pr.tools is an independent third-party service. We are not affiliated with, sponsored, endorsed, or administered by Meta Platforms, Inc. (the owner of Instagram). The term “Instagram” is a trademark of Meta Platforms, Inc. 9. Governing Law These Terms shall be governed by the laws of [Your Jurisdiction, e.g., the State of Delaware, USA], without regard to its conflict of law provisions. (Note: Consult a lawyer to choose the correct jurisdiction). 10. Changes to Terms We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this site. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. Privacy Policy Last Updated: June 11, 2025 1. Introduction pr.tools (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. 2. Information We Collect We may collect the following information: Personal Information You Provide: Email Address: To deliver your report and communicate with you. Instagram Username: To generate the analysis report. Payment Information: We do not collect or store your credit card information. All payments are processed by our third-party payment processor, Stripe. We receive a confirmation of payment, but not your sensitive financial details. Usage Data: We may automatically collect information about your device and how you interact with our website (e.g., IP address, browser type, pages visited) through cookies to improve our service. 3. How We Use Your Information We use the information we collect to: Provide, operate, and maintain our Service. Generate and deliver your personalized Report. Process your transactions securely. Communicate with you, including sending order confirmations, reports, and customer support messages. Improve our website, products, and services. 4. How We Share Your Information We do not sell, trade, or rent your personal information to others. We may share your information only in the following situations: With Service Providers: We share information with third-party vendors who perform services for us, such as Stripe (for payment processing) and our email provider (for delivering your report). For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities. 5. Data Security We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable. 6. Data Retention We will retain your information (email and Instagram username) only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. 7. Your Data Protection Rights (GDPR & CCPA) Depending on your location, you may have the following rights regarding your personal information: The right to access – You have the right to request copies of your personal data. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. If you wish to exercise any of these rights, please contact us. 8. Children’s Privacy Our Service is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. 9. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 10. Contact Us If you have any questions about this Privacy Policy, please contact us at: [email protected]